Salesforce ( Troubleshooting Procedure)

This document includes troubleshooting recommendations and procedures that can help you solve problems arising from the configuration and usage of connectors.

Perform the following checks:

1. Connectivity with Salesforce API. Refer Create Credentials
2. Authorize the credentials.
3. Once the credentials are verified, validate the further connections/ firewall issues.
4. Verify if firewall or network is blocking the traffic to Salesforce.