How to create a new case?

Creating a new case is the process of adding signals to a particular case folder. Each of these cases will be into investigating a particular kind of incident, thus creating cases will allow the security team to prioritize high risk incidents, reduce the investigation and response time.

How to create a new case?

  • Click the Signals icon on the left navigation bar of the Home screen, the following screen will be displayed.

  • Every signal can have cases assigned to it, select the case icon against the particular signal, the below screen will be displayed.

  • Click the plus icon to create a new case or click the icon next to an existing case to add this signal to that particular case.

The above screen will be displayed on adding a new case. Enter the following details

Field Name

Description

Name

Enter a case name

Severity

Enter a severity level for the signal

Handler

Click and select the handler/user who will investigate the case from the drop-down.

  • Enter the above details and click Save, case will be listed and assigned to this particular signal.

A signal can be assigned to multiple cases.