How to add a signal to a case?

Signal is an individual event that would be indicating any suspicious or malicious event, but by itself it is not an incident. A Collection of signals or a single signal with the highest severity is considered as an incident. Analysts do not have to investigate every single alert, the alerts generated are delegated to signal. Each signal has a name indicating the gist of the incident.

How to add a Signal to a Case?

  • Click the Signals icon on the left navigation bar of the Home screen, the following screen will be displayed.

  • Every signal can have cases assigned to it, select the case icon against the particular signal, the below screen will be displayed.

  • You can add this particular signal to an existing case listed under Recent Cases or click the plus sign on the right side to add this signal to a new case. 
  • On adding this signal to a new case, the following screen will be displayed
  • Enter the following details
     
    Field Description
    Name Enter a case name
    Severity Enter a severity level for the signal

    Handler 

    image 1-Dec-07-2023-12-50-37-5939-PM

    Click and select the handler/user who will investigate the case from the dropdown.
  • Enter the above details and click Save, the signal will be listed under that particular case.

A signal can be assigned to multiple cases.